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Shipping & Delivery

International Deliveries

We do ship internationally. So you may shop for yourself or send gifts to your overseas friends and relatives.

We ship our order by Hong Kong Post with tracking number.

However, you are free to choose other shipping services or use whichever forwarder for the delivery.  In case you wish to use a forwarder which is different from ours, please contact our Customer Service Representative by phone or whatsapp +852 6688 6256 anytime or by e-mail: info@luvingasia.com.

 

 

 

Shipping Methods (Internationlly - Worldwide)

LuvingAsia.com ship internationally, please find below the summary of shipping rates per order:

Shipping Method

Shipping Fee Net Order Amount (USD)

Delivery Time
  less than 50 - 99.99 100 - 200 Up to 200 Business days
By Air 19.99 29.99 Free 14-20

##Since some of the customs authorities (for instance, UK, France, Germany or Spain) may take a relatively long time for customs clearance and inspections, the delivery time of some orders may take 4-6 weeks.

 

 

 

Shipping Methods (for deliveries to Mainland China) 运送到中国的订单

We ship our order by Hong Kong Post with tracking number. 我們用香港郵政

Shipping Method 送货方式

Shipping Fee Net Order Amount (USD) 运费 订单总净值(美金)

 
  less than 49.99 - 99.99 100 - 200 200 UP
By Air 空郵 / Standard 平郵 19.99 29.99 Free

Delivery time may take up to 12 days.  运送时间可能需时至12个工作天

[Notes 請注意]

Since mainland China's customs authorities imposed a tighter postal security measures, parcels may be selected for customs clearance randomly and therefore may be subject to a certain delay on delivery time. Please click HERE for details.

按中华人民共和国海关总署对进出境个人邮递物品管理措施下,邮件将会以抽查形式按照货物规定办理通关手续因而影响预期运送时间;详情请按此查看公告。

If orders returned to us are due to customer's refusal to pay tax or inability to make import trade declarations, the customer will be responsible for the shipping fees for the return or resending the goods and /or 15% re-stocking fee for order cancellation.

如收件人因拒绝缴纳税项或未能按照货物规定办理通关手续,收件人将要负责办理退运手续及后有关重寄订单之运费或退回订单处理费用。

 

 

 

Tracking orders

As a LuvingAsia.com customer you will be able to track the status of your order. Please find out the order tracking ID in "my account".   Then check the following  websites to trace and track your order: 

  • For orders delivering to anywhere in the world, click here to track. 
  • For orders delivering to USA, click here to track. 
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    Undeliverable orders

    Occasionally orders are returned to us as incorrect address, failed delivery attempts or refused by recipient.

    When the delivery agent returns an undeliverable package to us, we issue a  refund by deducting the original shipping fee, handling fee and 15% of the value  of products as re-stocking fee.

    We can re-ship orders that are returned to us as undeliverable or unclaimed.  However, customers will be charged $9.99USD for resend shipping fee.

     

     

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